WEBSITE TERMS OF SERVICE

Effective Date: May 1, 2026

Pepper, Elenore & Abbey, Inc., d/b/a FreelanceBigSis, d/b/a UGC Fiverr Academy UFA (“Company,” “we,” or “us”) operates the website currently located at https://freelancebigsis.com/ugcfiverracademy (the “Website”) to help facilitate the provision of Company’s services (defined below) to its customers, and makes the Website available to individuals (“Users” or “You”) for informational purposes. If You use the Website operated by Company in any manner, You accept these Terms of Service. If You do not agree with any provision of this Agreement or do not wish to be bound by this Agreement, do not use Company’s Service or continue to access the Website.

1.    Modifications to Terms of Service

Company may modify these terms from time to time, and any such modifications shall be effective upon their posting on the Website. You agree to be bound by any changes to the terms when You use and continue to use the Website after any such modification is posted on the Website. It is therefore important that You review these terms each time You access the Website to ensure that You are aware of any changes or modifications to the terms.

 

2.    Eligibility

 

You must be eighteen (18) years old or older to use the Website and its Services. By utilizing the Website, You represent that You have the authority and capacity to enter into this Agreement and to abide by all the terms as outlined in this Agreement.

 

3.    Acceptance of Terms

By accessing or using the Website You agree to be bound by these terms of service, the privacy policy, and all other additional terms incorporated by reference herein. You are authorized to use the Website only if You agree to abide by all applicable laws, these terms of service, including those incorporated by reference, and the privacy policy. Please read these terms of service and the privacy policy carefully. If You do not agree with these terms or the privacy policy, You should immediately discontinue Your use of the Website and the Company’s Services.

 

4.   Description of Services

The Company provides coaching services, educational content creating, the field of UGC and affiliate marketing, and its related materials (collectively, the “Services”). All Services are delivered digitally and are considered digital products. You acknowledge, understand and agree that the Services are delivered electronically and/or accessed online and that no physical goods will be shipped to You.

 

5.    No Refund Policy

ALL SALES ARE FINAL.

Due to the unique nature of the Services, no refunds, returns, or exchanges will be provided under any circumstances, including dissatisfaction or failure to achieve desired results.

5a. Coupon Redemption Policy

All coupons, promotional codes, and discounts must be applied at the time of checkout and prior to the completion of the purchase transaction. Failure to apply a valid coupon or promotional code during checkout shall constitute a waiver of such discount. Retroactive application of coupons, promotional codes, discounts, refunds, credits, or adjustments after purchase is strictly prohibited and will not be honored under any circumstances.

6.   No Guarantee of Results

You further understand and agree that the Company makes no guarantees regarding specific outcomes or results through Your use of the Services or Website. Successful outcomes are reliant on numerous factors thus past results or testimonials do not guarantee future performance. Your success depends on your own effort, circumstances, and implementation. There is no guarantee of success and by utilizing the Website or Services You fully understand such.

7.    User Responsibilities

You agree to:

-       Use the Services for lawful purposes only;

-       Provide accurate and complete information to Company;

-       Not share, resell, or distribute any materials without permission;

-       Not to act in a deceptive manner by, among other things, impersonating any person or entity;

-       Not to express or imply that any statements you make are endorsed by Us without our specific prior written consent;

-       Not to Access the Website or register for our Services in a jurisdiction in which it is illegal or unauthorized;

-       Not to use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, "data mine", or in any way reproduce or circumvent the navigational structure or presentation of the Service or its contents;

-       Not to collect others’ personal information by electronic or other means for the purpose of sending unsolicited email or unauthorized framing of or linking to the Website;

-       Not to email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software, computer hardware, or telecommunications equipment;

-       Not to post, distribute, or reproduce in any way any copyrighted material, trademarks, service marks, trade names, logos, slogans, or other proprietary information without obtaining the prior consent of the owner of such proprietary rights;

 

8.   Intellectual Property

Company’s Property. Company is and shall be the sole and exclusive owner of all right, title, and interest throughout the world in and to all content, materials, and information provided as part of the Service, including but not limited to text, graphics, documents, and proprietary methods, which are exclusively owned by Company and are protected by applicable intellectual property laws. No ownership rights in any of Company’s intellectual property rights are transferred to you.

You are granted a limited, non-exclusive, non-transferable, revocable license to use the materials for personal use only in connection with the Services.

You may not at any time:

-       Copy, reproduce, distribute, or modify materials;

o   Should You create any derivative work based on Company’s materials, You expressly agree to transfer any and all rights, title and interest in the copyright of the new work to Company.

-       Use materials for commercial purposes;

-       Share materials or Your credentials with others

Your Content. You are solely responsible for the content and information that you post, upload, publish, link to, transmit, record, display or otherwise make available (collectively, "post") to Company or on the Website, including but not limited to text messages, chats, videos (including streaming videos), and photographs, whether publicly posted or privately transmitted (collectively, "Content”). You agree that any Content you place on the Website may be viewed by Company as applicable to the Company’s provision of its Services to You.

 

You are solely responsible for all activities that occur under your account or during Your utilization of the Website. You may not post or transmit to Company or any other user any offensive, inaccurate, incomplete, abusive, obscene, profane, threatening, intimidating, harassing, racially offensive, or illegal material, or any material that infringes or violates another person's rights (including intellectual property rights, and rights of privacy and publicity), via the Website. You represent and warrant that (i) all information that You submit upon creation of your account and/or access of the Website, is accurate and truthful and (ii) You have the right to post the Content on Company and grant the licenses set forth below:

-       By posting Content on the Website or sharing directly with Company, you automatically grant to Company, its affiliates, licensees and successors, an irrevocable, perpetual, non-exclusive, transferable, sub-licensable, royalty-free, worldwide right and license to:

o   (i) use, copy, store, perform, display, reproduce, record, play, adapt, modify and distribute the Content,

o   (ii) prepare derivative works of the Content or incorporate the Content into other works, and

o   (iii) grant and authorize sublicenses of the foregoing in any media now known or hereafter created. In addition, you waive any so-called "moral rights" in your Content.

 

For all Content that You submit, You represent and warrant that: (i) you have the right to submit the Content to Company and grant the licenses set forth above; (ii) Company will not need to obtain licenses from any third party or pay royalties to any third party; (iii) the Content does not infringe any third party's rights, including intellectual property rights and privacy rights; and (iv) the Content complies with this Agreement and all applicable laws.

 

If You suggest to Company any improvements or new features for Company or for its Website, Company shall have the right to implement such suggestions without any compensation or credit to You.

 

You understand and agree that Company may, but is not obligated to, monitor or review any Content you post as part of the Website. We may delete any Content, in whole or in part, that in our sole judgment violates this Agreement or may harm the reputation of Company or the Company Website.

 

9.   Copyright Policy; Notice

 

You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. Without limiting the foregoing, if You believe that Your work has been copied and posted on the Website in a way that constitutes copyright infringement, please notify our Copyright Agent at the following address:

 

Copyright Agent

[email protected]

 

To facilitate the processing of your claim, you will need to provide the Copyright Agent with the following:

 

(i)        A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

(ii)       Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online website are covered by a single notification, a representative list of such works at that site.

(iii)     Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material.

(iv)      Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, an email address at which the complaining party may be contacted.

(v)       A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.

(vi)      A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

 

Company reserves the right to terminate the accounts or access to any repeat infringers.

 

10.                  Data Protection & Privacy

The Company respects Your privacy and is committed to protecting Your personal data. By accessing the Website and using the Services, You agree that:

-       Your information may be collected, stored, and processed in accordance with applicable laws

-       Information collected may include name, email, billing details, and usage data

-       Data is used to provide Services, process payments, and improve user experience

-       Reasonable administrative, technical, and physical safeguards are used to protect your data

You further agree that Company may access, preserve and disclose your account information and access to Website if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary, such as to:

 

-       (i) Comply with legal process;

-       (ii) Enforce these Terms of Service;

-       (iii) Respond to claims that any Content violates the rights of third parties;

-       (iv) Respond to your requests for customer service;

-       (v) Allow you to use the Service in the future; or

-       (vi) Protect the rights, property or personal safety of Company or any other person or entity.

The Company does not sell Your personal information to third parties but may share data with service providers (e.g., payment processors) as necessary to deliver Services.

11. Disclaimer of Warranties

The Services are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to:

-       Fitness for a particular purpose

-       Merchantability

-       Accuracy or reliability of content

 

12. Limitation of Liability

 

To the fullest extent permitted by law, the Company shall not be liable for:

-       Any indirect, incidental, or consequential damages

-       Loss of profits, data, or business opportunities

-       Dissatisfaction with the Services

In no event shall the Company’s total liability exceed the amount paid by You  to Company for the Services.

13. Indemnification

You agree to indemnify, defend, and hold Company, its subsidiaries, affiliates, officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of Your breach of or failure to comply with this Agreement (including any breach of your representations and warranties contained herein) or any terms contained herein, any postings or Content you provide to Company, and the violation of any law or regulation by You. Company reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by You, in which event You will fully cooperate with Us in connection therewith.

 

14.Venue and Governing Law.

 

These terms and conditions shall be governed by and construed in accordance with the laws of the State of Florida without regard to conflict of law principles. Any disputes arising out of or relating to these terms and conditions, use of the Website or the Service shall be brought exclusively in the applicable state or federal courts located within Broward County, State of Florida, and by utilizing the Website and Services, You expressly consent to the personal jurisdiction in such courts.

 

15. Assignment

 

This Agreement shall bind and inure to the benefit of Company’s successors, assigns and licensees. Company shall have the right to assign or otherwise transfer its rights or obligations under this Agreement whether by contract, merger, sale of all or substantially all of Company’s assets, or operation of law without your consent, or notice to You. Any attempted assignment by You shall be null and void, and not have any legal force or effect.

 

16.Waiver

 

The failure of Company to exercise or enforce any right or provision of the terms shall not constitute a waiver of such right or provision by Company.

 

17. Severability

If any provision of the terms herein are found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the terms not rendered invalid shall remain in full force and effect.

 

18.Entire Agreement

These terms, and Your consent thereto as demonstrated by your use and continued use of the Website and/or Services, constitute the entire agreement between You and Company relating to the subject matter of this Agreement.

 

19.Contact Information. For questions regarding these terms or the Services, contact:

[email protected]

4613 N. University Dr. #510 Coral Springs, FL 33067